Today the British Chambers of Commerce (BCC) launched its campaign for ‘No More Not Spots’, with the aim of ending not spots for voice coverage where UK phone users live, work, travel and play.
The UK’s leading business group is launching a campaign that will bring together business communities and those involved in delivering coverage to identify coverage challenges and work through solutions to improve poor mobile coverage.
Not spots, and areas of partial not spots hamper UK businesses. A recent survey by the BCC of over 1,400 companies, found that a fifth (21%) of firms say the UK mobile phone network doesn’t meet their needs in accessing new and existing customers, suppliers and employees.
Despite welcome investment in geographic coverage for voice and text, not spots still exist, even in dense commercial centres, road and rail corridors where access issues, the built environment, and the economics of new infrastructure can combine to weaken coverage and frustrate network rollout.
The campaign will mobilise Chamber member businesses and wider local communities to identify and report gaps in coverage to the BCC. It will bring together all those involved in delivering coverage with local business communities to identify priorities for action.
The campaign is part of the BCC’s wider call for a greater focus on ‘fixing the fundamentals’ of the UK business environment to remove barriers to growth.
Launching the campaign with Essex Chambers of Commerce at DP World London Gateway, a sea port and logistics hub in Essex, Dr Adam Marshall, Director General of the British Chambers of Commerce (BCC), said:
“A reliable mobile phone signal is one of the most basic requirements for any business, as more and more conversations and transactions take place while people are on the go. Unfortunately, dropped calls and poor signal remains an issue in many areas across the UK.
“From today, we’ll be campaigning for an end to mobile phone ‘not spots’ all across the UK, so that businesspeople can connect to customers, suppliers and staff – and so that local communicates can better connect, too.
“Our campaign will be constructive and focused on solutions. While we’ll press for investment and services improvements, we’ll work with mobile operators and all parties with a stake in getting this right across the UK. Working together, business, communities and operators can identify key gaps in coverage and find shared solutions to resolve the real-world connection problems many business communities face.
“Our message to all businesses is simple: share and report mobile not spots – so that together we can take action to improve reliable coverage for the future. The UK’s future prosperity depends on getting the fundamentals right here at home – and a push for reliable, dependable and consistently improving mobile connectivity is the perfect place to start.”
Denise Rossiter, Chief Executive of Essex Chambers of Commerce, said "Mobile phones are no longer a must have fashion accessory but an essential day to day business tool along with electronic tablets enabling businesses to keep in contact with their customers 24 hours a day and across the globe."
"As we seek to grow our economy it is vital that we have that connectivity but sadly in Essex, like other counties, there are too many not spots where there is no phone signal or it is too weak to be effective. We support the British Chambers of Commerce campaign to eradicate these so we can truly trade in the digital age rather than the semaphore age."