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Privacy Policy

Essex Chambers of Commerce Privacy Policy

The following statement explains the Essex Chamber of Commerce’s policy regarding the personal data you provide to us either to
join the chamber, subscribe to our news channels or attend one of our events.   This Privacy Policy also covers any Essex Chambers of Commerce subsidiary websites to include: Basildon Business Expo, Business Leader Magazine, Discovering Business in Essex, Grapevine Magazine and International Trade Magazine.

 

While most of our interaction with you will be on behalf of your business our aim is to respect your privacy and comply with the General Data Protection Regulation (GDPR) and the forthcoming Data Protection Act 2018.
 

The Data Controller

Essex Chambers of Commerce is the Data Controller for any personal data you give to us. Our full details are:
 

Essex Chambers of Commerce & Industry Limited

34a Star Lane

Great Wakering

Essex

SS3 0FF


Basildon Office on 01268 503361

Colchester Office on 01206 765277

Harlow Office on 01279 868139

Southend Office on 01702 560100

Thurrock Office on 01375 265298


E-mail:
communications@essexchambers.co.uk


What Personal Data We Collect and What We Do With It

This depends on whether you are member or non-member and how you interact with the Chamber. Members provide their information at the point of registration and this is used and maintained in order to provide membership and its benefits to you.
 

Non-members alternatively are registered at the event they attend and may be added to our news & updates list, allowed under the Privacy of Electronic Communications Regulations for B2B marketing.
 

Membership of the Chamber

When you sign up to become a member of the Chamber of Commerce we will use your details to:

  • Administer and maintain your membership
  • Process your monthly or annual membership fee
  • Contact you about how you can use your benefits of membership including letting you know of events being put on by the Chamber of Commerce
  • To provide aggregated reports of the types of businesses in Essex and other useful information to support other members and overseas investors (no identifiable information is shared without your consent)

Training Courses & Events

When you book a course or event we will use your details to:

  • Deliver the training or event to you;
  • Contact you with regard to any matter arising from your booking or attendance at our event;
  • Distribute a delegate list to course/event attendees only; and
  • Keep you informed of forthcoming training & events run by Essex Chambers only

WHAT WE DO

OUR LEGAL BASIS UNDER GDPR

Providing you with membership of the Chambers of Commerce, including financial administration and provision of the benefits of Membership

Article 6(1)(b) – this is part of your membership agreement when you register to become a member.

Article 6(1)(f) – this is necessary for our legitimate interests.

Anonymisation of your data to provide analytics on our membership and the demographic of businesses in Essex to be shared with other members and overseas investors.

Article 6(1)(f) – this is necessary for our legitimate interests.

Deliver our training event to you.

Article 6(1)(f) – this is necessary for our legitimate interests.

Contact you with regard to any matter arising from your booking or attendance at our event e.g. dietary requirements, cancelled courses etc.

Article 6(1)(f) – this is necessary for our legitimate interests.

Distribute a delegate list to course delegates only.

Article 6(1)(f) – this is necessary for our legitimate interests – we want delegates to be able to understand and appreciate each other’s background and experience. If you do not want us to do this, contact us.

Keep you informed of news, guidance and forthcoming training events run by Essex Chambers only.

Article 6(1)(f) – this is necessary for our legitimate interests – as a business in Essex and someone with an interest in our events we believe it is in the Chambers interest to let you know about other events. If you do not want us to do this, contact us.


We do not disclose your data to any other parties without your written consent.

 

Where you require us to make Reasonable Adjustments to enable you to attend an event, we may require further information from you. If this includes information about your physical or mental health, such information (being sensitive personal data (Special Categories Data)), will only be used by us, with your explicit consent, to assess your eligibility for Reasonable Adjustments. We will not share or disclose it to others. The legal basis upon which we do this is set out in Article 9(2)(a) of GDPR (explicit consent). You can withdraw your consent as anytime by contacting us.
 

Please note that we may not be able to process your request for Reasonable Adjustments if you withdraw your consent.
 

News & updates

When subscribing to hear about our news and updates we will ask for information about you and your business. This is used to send you our newsletter, occasional updates on important issues that affect businesses and to keep you informed of forthcoming events run by the Chamber of Commerce.

You can unsubscribe at any time. Please send an email to communications@essexchambers.co.uk or simply put "Unsubscribe" in the header of any e mail you receive from us.

British Chambers of Commerce (BCC)
The Chamber is part of a network of 53 Chambers of Commerce across the UK accredited by the British Chambers of Commerce (BCC). One purpose of the Chamber is to “influence the function of …any governmental body”. This objective is stated in the Chamber’s ‘Articles of Association’ (see section 3a of the Chamber Memorandum of Association). We will provide BCC with your company’s email address in order for BCC to conduct research into the impact of policies on your business.

 

What does the BCC do with your data? 
BCC will not contact your business for any other purpose other than to notify you of an opportunity to respond to a national policy survey. Each year, BCC conducts around five surveys which directly help us develop and shape Government policy across a range of areas, including business taxation, international trade, and employment conditions. The data from these surveys are completely anonymised and aggregated so that individual responses cannot be identified. The anonymised data are then presented in closed briefings with stakeholders across UK Government, and shared publicly through BCC’s press team.

 

The purpose of carrying out the surveys is to produce reports, which BCC and the Chambers can then use in their activities in promoting and protecting the interests of UK businesses; in other words, they are part and parcel of the function and purpose of BCC and the Chamber. 

You can contact us if you do not wish to be contacted by BCC, and you will have the opportunity to unsubscribe from BCC’s research mailing list at any point. If your or your parent company’s membership of a local Chamber has lapsed, the BCC may continue to contact you about opportunities to respond to business surveys. You can choose to opt in or out of further contact with the BCC by sending an email to: enquiries@britishchambers.org.uk


How Long We Keep Your Personal Data

We will keep information about your membership for the duration of your membership with Chamber. Where staff contact details may change over time we will replace the invalid details with the new up to date details when you tell us.
 

By law we have to keep basic information about event attendees and their contact details for a minimum of 6 years for tax purposes. 

Where you are a regular attendee on our courses we will keep your personal data for longer where we feel it will speed up the course booking process and to save you having to give us the information again. 
 

Subject to any legal requirement, we will delete your information where you tell us that you will no longer be attending our courses in the future or six years after you last attended a course. 
 

For the purposes of receiving our news and updates we will keep your information until you unsubscribe. 
 

Third Parties

In order to provide you with a good service, e.g. if you have special needs or meal requirements, we may pass on your basic details to the course venue but only to make your attendance as comfortable as possible. 
 

Essex Chambers will not sell, assign, disclose or rent your personal data to any other external organisation or individual. 
 

Protecting Your Personal Data

We are committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.
 

Cookies

Cookies are used on this website. A cookie is a text file that sits on your device designed to tailor website content for you or help a website’s functionality work. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. Our system will issue cookies to your computer when you log on to the site. However, you can set your web browser to refuse cookies.  Some of the services we use such as Google Analytics, set cookies to allow us to gather anonymous data about your usage of our website. Browsers usually will allow you to refuse cookies but this could have a negative impact on the usability of many websites.
 

Links to Other Sites

Our web site contains links to other web sites. We are not responsible for the privacy practices of such other sites. When you leave our site please be sure to read the privacy statements of each and every web site that collects personal data about you. This privacy policy applies solely to information collected by Essex Chambers of Commerce. 
 

Your Data Abroad

We do not transfer or process data outside the European Economic Area unless we have your specific consent or where the nature of the processing requires it (for example, because you have chosen to use an email or other communications service which routes data outside the EEA). If and when we may need to send information outside of the EEA it will be in compliance with the GDPR and other related Data Protection laws.
 

Your Rights

You have control over the information you provide to us. You can object or withdraw your consent to the use of your personal data at any time. Though in some cases we may not be able to provide your requested service (e.g. membership or course) where the information processing is an integral part of the service. We will tell you if this is likely to be the case.
 

Subject to some legal exceptions, you have the right to:

  • request a copy of the personal information Essex Chambers of Commerce holds about you;
  • to have any inaccuracies corrected;
  • to have your personal data erased;
  • to place a restriction on our processing of your data;
  • to object to processing; and
  • to request your data to be ported (data portability).

To learn more about these rights please see the ICO website.
 

Please address any such requests to the Essex Chambers Data Protection Lead through the contacts page.
 

If you are concerned about the way we handle your data please contact us. However you can also complain to the Information Commissioner's Office

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113 (local rate) or 01625 545 745 
Fax: 01625 524 510

 

Last update: 22 July 2018

Essex Chambers of Commerce
Website Terms & Conditions


24 May 2018

IMPORTANT LEGAL NOTICE

ATTENTION: This legal notice applies to the entire contents of the Website under the domain name www.essexchambers.co.uk ("Website") and to any correspondence by e-mail between us and you. Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the Website. This notice is issued by The Essex Chambers Of Commerce & Industry Limited whose registered office is at 34a Star Lane, Great Wakering, Essex SS3 0FF ("Company").

1. Introduction

1.1 You may access most areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register.

1.2 By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.

1.3 The Company may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the Website.

2. Licence

2.1 You are permitted to print and download extracts from the Website for your own use on the following basis:

(a) no documents or related graphics on the Website are modified in any way; (b) no graphics on the Website are used separately from the corresponding text; and (c) the Company's copyright and trade mark notices and this permission notice appear in all copies.

2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from the Website other than in accordance with clause 2.1 for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.

2.3 Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company's prior written permission.

2.4 Any rights not expressly granted in these terms are reserved.

3. Service access

3.1 While the Company endeavours to ensure that the Website is normally available 24 hours a day, the Company shall not be liable if for any reason the Website is unavailable at any time or for any period.

3.2 Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.

4. Visitor material and conduct

4.1 Other than personal data, which is covered under our Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 You are prohibited from posting or transmitting to or from the Website any material:

(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or (b) for which you have not obtained all necessary licences and/or approvals; or (c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or (d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

4.3 You may not misuse the Website (including, without limitation, by hacking).

4.4 The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of clause 4.2 or clause 4.3.

5. Links to and from other websites

5.1 Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. The Company has not reviewed all of these third-party websites and does not control and is not responsible for these websites or their content or availability. The Company therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to the Website, you do so entirely at your own risk.

5.2 You may create links to the Website provided you have first obtained written permission from the Company, do not replicate the home page of the Website, and subject to the following conditions:

(a) you do not remove, distort or otherwise alter the size or appearance of the Essex Chambers of Commerce & Industry Limited logo; (b) you do not create a frame or any other browser or border environment around the Website; (c) you do not in any way imply that the Company is endorsing any products or services other than its own; (d) you do not misrepresent your relationship with the Company nor present any other false information about the Company; (e) you do not otherwise use any Essex Chambers of Commerce & Industry Limited trademarks displayed on the Website without express written permission from the Company; (f) you do not link from a website that is not owned by you; and (g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3 The Company expressly reserves the right to revoke the right granted in clause 5.2 for breach of these terms and to take any action it deems appropriate.

5.4 You shall fully indemnify the Company for any loss or damage suffered by the Company or any of its group companies for breach of clause 5.2.

6. Registration

6.1 Each registration is for a single user only. The Company does not permit you to share your user name and password with any other person nor with multiple users on a network.

6.2 Responsibility for the security of any passwords issued rests with you.

7. ADVERTISING

7.1 If a member or patron would like to advertise in the Essex Chambers of Commerce Directory (including the Members Directory, the Affiliates Directory and the Business Directory) or to sponsor an area or promotional space within the site, they should contact the Company for further information regarding membership and costs.

7.2 The Company shall be entitled to refuse any application for a listing in the Essex Chambers of Commerce Directory. If the Company refuses your application it shall send you an e-mail confirming the same and refund any monies you have already paid in respect of such application. For the avoidance of doubt, no valid contract shall come into existence between you and the Company until your listing has been activated.

7.3 You have the right to cancel any listing within 30 days from the date that your listing is activated. If you cancel within this period you shall be entitled to a full refund. The Company will not provide any refund for any cancellation outside this 30-day period. If you wish to cancel your listing please contact us at 34a Star Lane, Great Wakering, Essex SS3 0FF.

8. Disclaimer

8.1 While the Company endeavours to ensure that the information on the Website is correct, the Company does not warrant the accuracy and completeness of the material on the Website. The Company may make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and the Company makes no commitment to update such material.

8.2 The material on the Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with the Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill which, but for this legal notice, might have effect in relation to the Website.

9. Liability

9.1 The Company, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of the Company's group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website.

9.2 Nothing in this legal notice shall exclude or limit the Company's liability for:

(a) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977; or (b) fraud; or (c) misrepresentation as to a fundamental matter; or (d) any liability which cannot be excluded or limited under applicable law.

9.3 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

10. Governing law and jurisdiction

This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.

11 Delivery

11.1 Delivery shall be made to the customer and not a third party.

11.2 The company will not accept any liability for late delivery of the goods and delivery time will not be of the essence of the contract.

11.3. The Company will not accept liability for non-delivery, where this is caused by circumstances beyond its control.

11.4 All risks shall pass to the consumer upon delivery

11.5 All delivery costs will be paid by cleared funds by the customer to the Company before dispatch will take place.

12 Warranty

12.1 The Company warrants that the goods will be free from defects at the time of dispatch.

12.2 The customer must notify the Company of any defects within 5 working days of delivery and the Company must be given a reasonable opportunity to view the goods.

13. Force Majure

13.1 The Company shall not be liable to the customer in the event that the Company is unable to carry out any part of the contract for causes beyond its control.

13.2 The Company will notify the customer as soon as is reasonably possible in such circumstances.

14. General
Laws of England and Wales will govern any contract.

Any concerns or queries about this privacy policy should be sent to the Essex Chambers Data Protection Lead through the contacts page.